Digital Camcorders Retailers
Retail return policies?????
Do you think retail companies should be forced to let customers know about the return policy?
Why should retailers let customers about the return policy?
Is it hard for customers to turn the reciept over and read the return policies?
Should customers be the ones who ask about the return policy?
Do you think that charging 15% restocking fee is fair in certain items like laptops, desktops, digital cameras, PDA’s, Camcorders, GPS, Monitors, and other items?
I think it should be clear what the return policy is for each store,as a consumer I want to be comfortable in my purchase that if for any reason I change my mind about an item purchased, I can return it with out any problems.
as far as the 15% restocking fee goes, well that is up in the air.
For example Wall-Mart does not charge this, so someone might me more likely to make a purchase of certian items there because of this.
No one want’s to be penalized for returning an item to the store, that’s not fair,the customer should be sastisfied or get their money back.
What is this (restocking-fee) anyway?
They just resell the item anyway so where does the 15% go?
I don’t like it, so a store that is gonna give me a hard time because I’m returning an item & charge me 15% is not likely to get my business.
I am the customer, I have the right to spend my money where ever I want & where I am treated to my sastisfaction.
When I purchase something like this I usually do my reaserch, and am pretty sure in my final decision, but what if something happens & I have to return the money to buy food or pay a bill or something?
I better get all of my money back or else.
So I think this (fee) is a rip off. those big companies have insurance anyway, so as a consumer, I don’t like it.
The customer should always be sastisfied with their purchase, or get their money back period.
AgfaPhoto – DV-5000Z Digital Camcorder
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