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Connecting Two Camcorders Together

April 15th, 2007




Job application question? (need help) ;(?

I’m stuck on a questionnaire because I can see things wrong in all answers, if anyone know which I’d appreciate it (best answer)

On a busy Saturday afternoon a Customer is looking to purchase a camcorder. He is looking at two particular models and requests that you show him how to connect them to a laptop. This will involve sourcing the relevant leads from the warehouse and removing the alarms from both products. Do you?

Assure the Customer that compatibility is not an issue and that they will work perfectly well together.

Inform the Customer that this request is not possible on a busy Saturday afternoon.

Inform the Customer that this is not a problem, but that it may take 10-15 minutes to set up and ask them if they would like to browse our range of TV’s whilst they wait.

Suggest that the Customer purchases both camcorders to test compatibility and returns the product they find unsuitable.

I’d say C – not a problem, but browse the TV’s. This gives you time to set up the items, and the customer may even decide to buy a TV while he waits.

Not A, because what do you say if the customer says they still want to check despite your assurances?

Not B because it’s not the customer’s concern if the store is busy or not. He is there now and deserves service.

Not D because both are pricy items, and the customer is unlikely want to purchase both, and if he did, the store would have to accure additional cost to restock the returned item.

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